Value Stream Management for the Lean Office #16510

Value Stream Management for the Lean Office Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas By: Don Tapping, Thomas Shuker, Tom Shuker Administrative functions represent up to 80 percent of the cost of doing business. Eliminating costly waste from administrative and office functions is a great way to increase your profit margin and a vital part of creating a total lean enterprise. Bring Lean Improvements to the Administrative Areas of Your Organization! Tapping and Shuker take their Value Stream Management Storyboard and apply its eight-step process in the context of a customer service case study based on an actual implementation. Value Stream Management for the Lean Office will provide you with a complete system for lean implementation in the office. Highlights include: - A complete case study that highlights the applications of lean in an office environment - A thorough overview of basic lean concepts - Methods for identifying the administrative activities that need improvement - The eight-step process for removing waste and reorganizing workflow for cost effective, efficient operations - Guidelines and checklists to help direct and maintain lean improvements - A comprehensive lean assessment tool for administrative areas - Definitions of common lean terms and concepts BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets! Details   Weight 0.40 kg Price: AUS$70.40 including GST 10% Options   Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50  Add to cart

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